← Privacy Policy
Third-Party Processors
Last updated: March 2026
JLog uses the following third-party service providers ("sub-processors") to deliver our logistics platform. Each processor only receives the minimum personal information necessary to perform their function.
Infrastructure & Hosting
| Processor | Purpose | Data Processed | Location | Privacy Policy |
| Railway |
Cloud hosting, PostgreSQL database, application runtime |
All platform data (encrypted at rest and in transit) |
US / EU |
railway.app/legal/privacy |
Carrier & Shipment Processing
| Processor | Purpose | Data Processed | Location | Privacy Policy |
| FedEx |
International express shipment creation, tracking, rate calculation |
Sender/recipient name, address, phone, email; package dimensions, weight, declared value; customs commodity descriptions |
US (global operations) |
fedex.com/privacy |
| DHL Express |
International express shipment creation, tracking, rate calculation |
Sender/recipient name, address, phone, email; package dimensions, weight, declared value; customs commodity descriptions |
DE (global operations) |
dhl.com/privacy |
Financial & Accounting
| Processor | Purpose | Data Processed | Location | Privacy Policy |
| Sage One |
Accounting, invoicing, financial record keeping |
Client name, email, billing address; invoice amounts, payment records |
ZA |
sage.com/privacy |
Fleet & Delivery
| Processor | Purpose | Data Processed | Location | Privacy Policy |
| Cartrack |
Vehicle GPS tracking for dispatch and delivery operations |
Vehicle location (GPS coordinates), driver assignment, route data |
ZA |
cartrack.co.za/privacy |
Communications
| Processor | Purpose | Data Processed | Location | Privacy Policy |
| Twilio |
WhatsApp notifications for shipment status updates |
Recipient phone number, message content (shipment details) |
US |
twilio.com/privacy |
| Resend |
Transactional email delivery (notifications, onboarding, alerts) |
Recipient email address, email content |
US |
resend.com/privacy |
Changes to This List
We will update this page when adding or removing sub-processors. Tenants operating under a Data Processing Agreement will be notified before any changes take effect, with an opportunity to object.
For questions about our sub-processors, contact: gerrit@jlog.co.za