← Privacy Policy

Third-Party Processors

Last updated: March 2026

JLog uses the following third-party service providers ("sub-processors") to deliver our logistics platform. Each processor only receives the minimum personal information necessary to perform their function.

Infrastructure & Hosting

ProcessorPurposeData ProcessedLocationPrivacy Policy
Railway Cloud hosting, PostgreSQL database, application runtime All platform data (encrypted at rest and in transit) US / EU railway.app/legal/privacy

Carrier & Shipment Processing

ProcessorPurposeData ProcessedLocationPrivacy Policy
FedEx International express shipment creation, tracking, rate calculation Sender/recipient name, address, phone, email; package dimensions, weight, declared value; customs commodity descriptions US (global operations) fedex.com/privacy
DHL Express International express shipment creation, tracking, rate calculation Sender/recipient name, address, phone, email; package dimensions, weight, declared value; customs commodity descriptions DE (global operations) dhl.com/privacy

Financial & Accounting

ProcessorPurposeData ProcessedLocationPrivacy Policy
Sage One Accounting, invoicing, financial record keeping Client name, email, billing address; invoice amounts, payment records ZA sage.com/privacy

Fleet & Delivery

ProcessorPurposeData ProcessedLocationPrivacy Policy
Cartrack Vehicle GPS tracking for dispatch and delivery operations Vehicle location (GPS coordinates), driver assignment, route data ZA cartrack.co.za/privacy

Communications

ProcessorPurposeData ProcessedLocationPrivacy Policy
Twilio WhatsApp notifications for shipment status updates Recipient phone number, message content (shipment details) US twilio.com/privacy
Resend Transactional email delivery (notifications, onboarding, alerts) Recipient email address, email content US resend.com/privacy

Changes to This List

We will update this page when adding or removing sub-processors. Tenants operating under a Data Processing Agreement will be notified before any changes take effect, with an opportunity to object.

For questions about our sub-processors, contact: gerrit@jlog.co.za