Track Your Shipment
Enter any tracking number for real-time status updates, customs clearance progress, and delivery confirmation.
Your tracking number is in your shipment confirmation email. If you shipped through a gallery or retailer, ask them for the tracking reference.
Looking up your shipment...
Tracking not found
We couldn't find a shipment with that tracking number.
- Check for typos in your reference number
- You can use a JLog reference, FedEx AWB, DHL waybill, or courier tracking number
Your reference matches multiple shipments. Select one to view details.
Your shipment is currently being processed by customs authorities. This is a standard part of international shipping and JLog's licensed customs brokers are actively managing the release on your behalf.
Questions? Contact us at info@jlog.co.za or WhatsApp
Your feedback helps us improve
We've received this tracking number but the carrier has not reported any events yet. This is normal for shipments booked in the last few hours. Please check back shortly, or contact info@jlog.co.za for an update.
JLog client? Log in for full shipment details →